How do returns and exchanges work?

We are committed to every customer’s complete satisfaction with their purchase. If you are not satisfied for any reason with a piece of Goldman Kolber fine jewelry purchased through goldmankolber.com, you may return it to our factory, postage pre-paid, for a refund within 15 days of receipt. All items must be returned with its original jewelry packaging, and in unused condition for a full refund of the purchase price only. Please note, items that display wear may be subject to a 25% re-stocking fee.