Frequently Asked Questions - Retailer Questions
Customers to the GK website are divided into 2 groups: store customers who live within a 60 mile radius of a GK retailer and whose orders are processed through that store, and internet customers who live more than 60 miles from a GK retailer, so can then purchase the items from GK directly through the website using a credit card.
When you select the retailer closest to you or with whom you already have a store/customer relationship, the store then contacts you regarding payment (including any sales tax) and how you prefer to receive your purchases, whether picking it up in the store or having it shipped directly to you. Goldman Kolber knows that these retailers provide you, as a customer, invaluable services. And those of you who have developed this relationship with your store and its employees understand that they, sometimes more than your loved ones, have a better understanding of your jewelry wants and desires. Your store can offer invaluable recommendations for purchases when your loved ones are shopping for you.
Goldman Kolber also understands that there are many who do not live within a 60 mile radius of a Goldman Kolber retailer and cannot take advantage of these personal benefits. This website is designed to help these customers in getting to know our various fine jewelry collections, ordering and building their personal collections, and also in making it easier for them to share their GK wants and desires through their personal online Wish List.